Monday Masterclass

Monday Masterclass: Managing Customer Service Online

Each business owner has her own area of expertise. In The Hub East Africa’s Monday Masterclass, entrepreneurs are invited to share their knowledge for everyone to benefit.

It could be customer service, life-work balance or sharing the latest technological innovations. Monday Masterclass is the platform where eyes will be opened and partnerships will be made made.

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This coming week The Hub East Africa hosts Charles Gichuki of Ongair, a service that enables businesses to engage their customers via instant messaging platforms including Whatsapp and Telegram. Charles will be sharing insights, as well as tips and tricks, on how to best approach customer service online.

This Monday Masterclass event will be on 19th September, 2016. Entry is free. Contact The Hub East Africa, for information on this event and other activities, through email info@thehubeastafrica.com or call 0790 499 022.