Safaricom PLC appoints Cynthia Karuri as its Chief Enterprise Business Officer

Safaricom on Wednesday announced the appointment of Cynthia Karuri-Kropac as its Chief Enterprise Business Officer effective 1st September 2022.

Cynthia takes over from Kris Senanu who left the company earlier this year. Kris joined Safaricom in June 2021 from Telkom Kenya where he served as the Managing Director in the Digital Service Delivery Unit. During his time at Safaricom. Following this, Safaricom named Joseph Wanjohi as the acting as the interim Chief Enterprise Business Officer from 1st June 202

Cynthia joins Safaricom from AT&T, where she was the Senior Director, Enterprise Mobile and IoT Technologies, since 2019. Cynthia’s career at AT&T Inc. spanned 19 years, having joined BellSouth in 2003 as a Senior IT Client Account Management Lead before taking on the role of Director, Mobile Service Delivery and Operations, for Cingular Wireless in 2008. In 2010, she was appointed AT&T Global Lead and Director, Enterprise Solutions and Sales Support, a role she held until 2019 when she took up her latest role as Senior Director, Enterprise Mobile and IoT Technologies.

Prior to joining AT&T, Cynthia worked for Accenture/Andersen Consulting as a Senior Manager for 7 years.

“With over 20 years of experience in the telecommunications sector, Cynthia has a wealth of knowledge in various crafts, including business strategy, industrial IoT, enterprise technology solutions, executive advisory and decision support, operational excellence and process reengineering,” Safaricom CEO Peter Ndegwa said in a statement.