Unlock your holidays with Bonga

How to redeem your Bonga pointsfor unlimited holidays offers

Every business finds ways and means to reward their customer’s loyalty.  From airlines giving frequent free miles to their frequent flyers, to supermarkets giving shoppers points that they can redeem and purchase more items.

Safaricom PLC has a loyalty program where you earn points every time you use their services, that is, every time you make a call, send an SMS or browse, you are rewarded with Bonga points. With these points, you can redeem to get more airtime, data bundles and SMS.

Subscribers earn one Bonga point for every Sh10 spent on the Safaricom network on calls, mobile data and SMS, and for every Sh100 spent on the network for M-Pesa transactions.

It was interesting to note the number of Kenyans holding onto Bonga points and I thought I would share the many different ways that you can benefit from all our accumulated Bonga points.

So, what are the different ways we can put our Bonga points to use?


Purchase of Products and services

With the schools closed and the holidays fast approaching, how about making use of your accumulated Bonga points to help ease the burden of bills? The cost of living has gone so high, and we need every hack we can get to reduce the amount at the cashier’s till.

You can now shop and pay household goods with your Bonga point in Naivas Supermarket and Quickmart Supermarket. You can also get phones, tablets and phone accessories with your Bonga points at selected outlets.

Another great thing is the Bonga Deals.

Did you know that you can get great discounts on household stuff, books, travel, pharmaceuticals and beauty products? This is the perfect way you can use your Bonga points this holiday season.

With Bonga deals, you get between 5 -50% off on different products and services. This can be accessed through the Safaricom App.

Some of the deals you can enjoy this holiday are 40% OFF travel at Bella Safaris, 50% OFF travel at Travel Shore, 50% OFF with Bonfire ventures, 20% OFF at RUPAs gift, 10% OFF at Txtbook Centre and many more!

Go to your MySafaricom App, select Bonga Rewards and your will find all the deals you can grab using your Bonga points.



Children are home for the holidays and we can agree that they need to be entertained as much as possible. They will need cable services like GoTV and DSTV. They will need internet too for games and music. Why don’t you let your Bonga points sort you on these biils?

Safaricom in partnership with these service providers have availed Bonga points as a payment option for these services.

Let your family enjoy the holidays with your Bonga points.

It is very easy. Follow these steps:

  • Dial *126#  and Select Lipa na Bonga Points
  • Select Pay Bill
  • Enter the Business Number
  • Enter the Amount you want to redeem in Ksh (each point is 0.20 shillings)
  • Confirm payment and Accept to complete.

A ticket with Kenya Airways

Did you know that you can fly to any domestic destination using your Bonga points? Safaricom and Kenya Airways have allowed customers to redeem thir Bonga points for a ticket.

You can now go to Eldoret, Kisumu, Mombasa and Malindi with your accumulated Bonga points. Comes in handy during the holiday season, right?

How do you redeem? Simple! Call the Kenya Airways office to book a ticket. They will then issue you with a reference number, which you will need when redeeming your Bonga points then follow these steps:

  • Dial *126# select option
  • Select “Redeem your Bonga Points”
  • Select the “Free Kenya Airways Tickets” reward


Shares at the Nairobi Stock Exchange

Yes, you read that right!  You are holding an investment in form of Bonga points. For every 5 points you have, you can redeem them at the rate of Ksh 1. You will need to have a CDSC (Central Depository and Settlement Corporation) account number as well as the trading participants paybill.

Simple steps:

  • Dial *126# (Or use mySafaricom App, under Balances, Lipa na Bonga)
  • Go to Lipa Na Bonga Sub-menu on USSD Code
  • Select PayBill Option
  • Key in the Trading Participant’s PayBill Number
  • Then enter your CDSC (Central Depository and Settlement Corporation) account number
  • Then enter the amount in KES they want to deposit to their account number.


So far, there are Ten Licensed Trading participants who registered for the service These are: NCBA Capital, Faida Investment Bank, AIB-AXYS, ABC Capital, Old Mutual Securities, Kingdom Securities, Suntra Investments, Francis Drummond & Company, Dyer & Blair Investments and Sterling Capital LTD.


Remember, all accumulated Bonga points that were acquired before December 31, 2019, will expire effective January 1, 2023, so this is a great time to redeem them.

So, what are you waiting for?

Press *126# and start redeeming yours today!