SYSPRO ERP solution enjoys 98% customer retention. You must wonder what is the secret behind that impressive figure. There’s nothing more to it than giving businesses what they end up loving.
“ … you want to be able to to raise an invoice in the field … you don’t have to do a manual document and come back to the office to post it. ”
The quote above captures one of the benefits you would enjoy by implementing SYSPRO ERP in your business. ERP stands for Enterprise Resource Planning and its a software that enables you integrate all your backend functions under one program. This not only makes your business more productive but cuts your costs of operation, something you can always do with.
SYSPRO ERP’s specialty is most relevant to businesses in the manufacturing and distribution sectors. Now that they have opened offices in Nairobi, you should be looking at knocking on their doors. SYSPRO already has tremendous experience working with Kenyan businesses.
The South African software firm has 39 customers and 4 partners in its 20 years association with Kenyan businesses.
What are the key selling points that make SYSPRO such a success? The story is best told, not by any reviewer or SYSPRO presentation, but by the users of its product. We captured just what makes all those Kenyan businesses stick with this ERP solution and why you should consider it in adopting ICT in your business.
Interface
One reason to shy away from new systems in your business is the time and cost required to train employees to get used to it. You’ll be impressed to know that its preceding version, SYSPRO 7, has a feel similar to any Microsoft Office software. Everything you are familiar with, such as a drop-downs and aside menus, are in the supported version.
Convenience
More recent versions, Espresso and SYSPRO 8, have additional functionalities to make running your business much easier. Espresso is a mobile solution that allows you to conduct all your work on the go and supports all platforms – Android, Apple and Windows. Maybe traffic can become fun now! The latest version of SYSPRO, 8, has Artificial Intelligence and Social Media tools that serve as added functionality to be exploited by any business.
Efficiency
If you are a manufacturer, you can expect to enjoy floor control to organize resource use, run production to orders and keep to schedule. Distributors, on their part, enjoy quick processing of all sales documentary and tracking changes made to them.
There is also the small matter of improving your financial management. Not only will you get accounting information prepared up to professional standards but also report generation and analysis is boosted by appealing graphs, diagrams and spreadsheets. Okay, spreadsheets are not appealing.
Security
Security is ensured on two fronts. First, it is multi-layered and password protected to ensure crucial business information is restricted to relevant eyes only. If a crooked employee attempts to bypass this, SYSPRO has a function of tracking any operator’s entry. You will always know what’s up.
Customization
One of the big wins of SYSPRO is its modules. It allows you to fit its software with your strategic goals. You want to scale in 3 years? the software will scale with you. Meanwhile you’re still able to suit your immediate needs and preferences only you understand.
The real cost of ERP is maintenance. Good thing is that, highly experienced, SYSPRO has built a customer service that its clients describe as “approachable” whether you have the set up on your premises or in the cloud. As such, you can dive in and upgrade your system or implement one if you’ve been waiting all this time.